At Nature’s Skin Magic, your satisfaction is our priority. If for any reason you are not completely happy with your purchase, we’re here to help.

We accept returns on unopened and unused products within 14 days of the delivery date. To be eligible for a return, your item must be in the original packaging and in the same condition that you received it.

Please note: Due to the nature of skincare products and for hygiene reasons, we cannot accept returns on opened or used items.

Last updated: [04/11/25]

📦 Processing Time

All orders are processed and shipped within 1–3 business days (Monday–Friday, excluding holidays). You’ll receive a confirmation email once your order has been shipped with a tracking number for your convenience.

Please note: During high-volume periods (e.g., holidays, sales), processing times may be slightly delayed. We appreciate your patience!

🚚 Shipping Methods & Delivery Times

We ship all orders from Independence, Louisiana (ZIP: 70443) using USPS (United States Postal Service).

Domestic Shipping Options:

Local Pickup (Optional): Available in Independence, LA – free of charge. Please contact us after placing your order to schedule pickup.

If you received a damaged product or the wrong item, please contact us within 7 days of delivery with photos of the issue. We’ll make it right as quickly as possible.